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Author: Neil Patel

Mass Arbitration: How Uber’s Own Alternative Dispute Resolution Clauses Were Used Against Them

Posted on November 11, 2019November 11, 2019 by Neil Patel

After coming onto the scene and significantly disrupting the transportation sector around a decade ago, Uber became the center of several controversies.1 One of the central issues was their treatment of their drivers and alleged wage and hour violations.2 Uber presumably thought they had a silver bullet in the form of mandatory arbitration provisions that…

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